Flexible payment rules

Configure payments the way your venue operates

Collect payment when customers book, accept payment at the venue, require deposits, or automatically process eligible refunds. Nesbook lets every booking follow the payment rules you choose.

Payment rules

Public court bookings

Active

Payment when booking

Collect the full amount online

Pay at the venue

Allow customers to pay when they arrive

Allow deposits

Collect a 30% deposit

Automatic cancellation refunds

Apply the configured cancellation policy

Example booking

Court booking · 90 minutes

$50.00
Deposit due now$15.00
Remaining balance$35.00
Collection methodAt venue

Payment rule applied

The booking can be confirmed after the deposit is paid.

Payment flexibility

Flexible payment options for every venue

Choose how and when customers pay, then let Nesbook apply the correct rule to each booking automatically.

Pay online when booking

Collect the full booking amount before the reservation is confirmed.

Best for courts, classes, rentals, and high-demand time slots.

Pay at the venue

Let customers reserve online and collect payment when they arrive.

Ideal for walk-ins, community clubs, and casual reservations.

Collect a deposit

Require a fixed amount or percentage upfront and collect the balance later.

Secure larger bookings without requiring full payment immediately.

Automatic refunds

Automatically issue eligible refunds based on your cancellation policy.

Apply full, partial, or no-refund rules consistently.

Recurring payments

Automatically charge customers for memberships and recurring services.

Keep subscriptions and member billing connected to customer records.

Payment reminders

Send reminders for unpaid balances, upcoming payments, and renewals.

Reduce manual follow-up and make outstanding balances easier to track.

Rule-based payments

Build payment rules that match your business

Configure the collection method once and apply it consistently across bookings, spaces, and services.

Discuss your payment workflow

Full payment

Charge the entire booking amount before confirming the reservation.

Deposit required

Collect part of the total now and leave the remaining balance due later.

Pay later

Confirm the booking without an online charge and collect payment in person.

Refund policy

Calculate eligible refunds automatically when customers cancel.

Configure payments visually

Build payment rules that match your venue

Choose when customers pay, configure deposits, define refund conditions, and automate payment communication. Nesbook applies the correct payment rule to every booking.

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Step 1

Choose when customers pay

Require online payment during booking or let customers reserve now and pay when they arrive.

Payment method

Public court bookings

Pay online when booking

Collect the full amount before confirmation

Pay at the venue

Confirm now and collect payment on arrival

No online payment

Track payment manually outside Nesbook

Payment required

The booking is confirmed after the online payment succeeds.

One payment system. Different payment rules.

Whether you collect booking fees, deposits, memberships, or payments in person, Nesbook keeps everything connected.

Sports clubs

Online court payments
Membership billing
Tournament deposits

Studios

Full payment at booking
Recurring packages
Automated receipts

Meeting rooms

Company invoicing
Pay after approval
Reservation deposits

Wellness spaces

Class payments
Recurring memberships
Cancellation refunds

Event venues

Upfront deposits
Remaining balances
Refund deadlines

Shared facilities

Flexible payment rules
Customer payment records
Automated reminders
Connected payment operations

Flexible payments without the manual work

Configure your payment rules once and let every booking automatically follow them—from online payments and deposits to pay-at-venue reservations and cancellation refunds.